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Every customer enquiry is important to us. By providing details about your business interests we can direct your enquiry to our most relevant team member.

Please don’t enter confidential information such as your bank account details here.
All fields are mandatory unless otherwise indicated as optional.

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Please don’t enter confidential information such as your bank account details here.
All fields are mandatory unless otherwise indicated as optional.

Business size

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Your industry sector

Your market interest

Which international markets interest you?

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A Relationship Manager from HSBC Kuwait will give you a call within three business days.

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General enquiries

Address

HSBC Bank Middle East Limited
P.O. Box 1683 Safat 13017
Kuwait

Would you like to make a complaint?

Your comments matter to us

At HSBC, your opinions matter. Should you have a complaint about the service you have received, please use one of the following channels to provide feedback. HSBC Bank Middle East Limited has a complaint handling process in place, details of which are provided below. 

 

Visit our branch:
HSBC Bank Middle East Limited 
37th Floor, AlHamra Tower
Abdulaziz AlSager Street, Sharq Area
Kuwait City, Kuwait 

 

Write to us: 
Use the Complaint Form within our Download centre to contact us.

You will receive a notification acknowledging your complaint and will be contacted within five working days. In the event we are unable to provide an immediate solution to your complaint, you will be provided with a Complaint Reference Number, together with the approximate time frame required to resolve the matter. You will be contacted by the committed date with a full response.

 

Escalation of a complaint:
If you are not satisfied with the response you have received by logging your complaint through the channels provided above, or if you do not receive a response within the time frame communicated, you may escalate the issue to Kuwait.feedback@hsbc.com

 

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