12 January 2020

HSBC voted top trade finance bank in Kuwait and Middle East as digital investment yields results

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HSBC has been voted by customers as the leading trade finance bank in Kuwait in the 2020 Euromoney trade finance survey. HSBC was also voted the #1 trade finance bank in the Middle East region – the fourth year in succession that customers have placed the bank in top spot.

“This is a fantastic result for our Global Trade and Receivables Finance business and as the world’s leading trade finance bank, HSBC is ideally placed to connect Kuwaiti businesses to trading partners around the globe. This award acknowledges our dedication to deliver customer service excellence,” said Ahmed Aljenai, Head of Global Trade and Receivables Finance for HSBC in Kuwait.

In 2019, HSBC became the first bank in the Middle East, North Africa and Turkey (MENAT) region to execute a cross-border Letter of Credit (LC) transaction on a blockchain platform. The bank also launched a new trade finance API that gives financial institutions the ability to build applications for their clients, leveraging HSBC's network and capabilities. In an industry first, HSBC also launched a new customer surveillance system that uses big data, advanced analytics and automated ‘contextual monitoring’ to detect and disrupt financial crime in international trade.

“HSBC has pioneered the use of blockchain technology to accelerate the velocity of trade flowing through the Middle East, North Africa and Turkey region - trade which is worth around $2 trillion each year. Our use of AI, machine learning, mobile based trade tracker applications and intuitive online trade platforms have drastically improved the efficiency of the business, made trade safer for our customers and society, and have had a positive impact on client experience. Being voted the region’s best trade finance bank is a direct reflection of these investments. So watch this space as we continue to disrupt the way trade finance is done,” added Sunil Veetil, Head of Global Trade and Receivables Finance for HSBC in the Middle East, North Africa and Turkey.

HSBC has now completed four cross-border LC blockchain transactions in MENAT, involving buyers and sellers in Kuwait, Oman, Saudi Arabia and the UAE, and is planning to rapidly scale the platform in 2020.

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